Shipping policy
🚚 Shipping Policy
📦 Processing Times
Orders are usually packed and shipped within 2–4 business days of purchase.
I personally handle every order — from packaging to posting — so each one gets sent with care.
You’ll receive an email when your order has been sent. Tracking updates may vary depending on whether it’s shipped via Sendle or Australia Post.
🇦🇺 Domestic Shipping (Australia)
All orders ship from Melbourne, Victoria.
Delivery times typically range between:
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2–6 business days for metro areas
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5–10 business days for regional or remote locations
Most parcels are sent with Sendle or Australia Post, whichever offers the fastest and most reliable service to your area.
🌏 International Shipping
Yes — I ship worldwide!
Delivery times depend on your location but usually take 10–20 business days.
Please note: international orders may be subject to customs fees or import taxes. These are the buyer’s responsibility.
💌 Shipping Costs
Shipping is automatically calculated at checkout based on your location and parcel weight.
I do my best to keep postage affordable while ensuring safe and reliable delivery.
🧭 Tracking Your Order
You’ll receive a confirmation email once your order is shipped.
Tracking links can sometimes take a day or two to update, depending on the carrier.
If you don’t see tracking details or need help locating your parcel, email me at hello@hecklehavoc.com — I’ll do my best to help track it down.
❗ Delays or Lost Packages
Occasionally, deliveries can be delayed due to postal network issues.
If your parcel hasn’t arrived within the expected timeframe, please get in touch. I’ll contact Sendle or Australia Post and help resolve it.
💬 Questions?
Need help with shipping, a special delivery, or a gift order?
Just email hello@hecklehavoc.com — it’s just me running this, and I’m always happy to help.